Privacy Policy

1. Introduction

Mahakal Book Shop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our services, you agree to the collection and use of information in accordance with this policy. We respect your privacy and are committed to protecting it through our compliance with this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, address)
• Payment information (processed securely through third-party payment processors)
• Order history and preferences
• Communication preferences
• Feedback and reviews

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To process orders, fulfill requests, and provide customer support
• Communication: To send order confirmations, updates, and respond to inquiries
• Marketing: To send newsletters and promotional materials (with your consent)
• Improvement: To improve our website, services, and customer experience
• Legal Compliance: To comply with legal obligations and protect our rights
• Analytics: To analyze website usage and trends

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Secure data transmission protocols
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You can request access to your personal information
• Correction: You can request correction of inaccurate information
• Deletion: You can request deletion of your personal information
• Portability: You can request a copy of your data in a portable format
• Objection: You can object to certain processing activities
• Withdrawal: You can withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Types of cookies we use include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your preferences and settings

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

8. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Third-party services we may use include:

• Payment processors (PayPal, Stripe, etc.)
• Analytics services (Google Analytics)
• Social media platforms
• Email marketing services

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending email notifications for significant changes

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within 30 days.